Marketing Intern

Date Posted: 2/11/2020

Loanbeam is actively pursuing CREATIVE, dedicated and hardworking individuals to be a part of an adventurous new marketing expansion within a software startup. This team will explore bold new ideas in print, digital, and multimedia to increase brand awareness and solidify industry credibility.  

Do you have what it takes? Ask yourself:

Do I have a passion for copyrighting?  

>>If NO, discontinue your progress now! Copy is KING in marketing 

>>If YESproceed. 

Do you have an eye for design? 

>>If NO, it’s not the end of the world, but we need people who can come up with great design ideas. (Note! This doesn’t mean you are a graphic designer – Just have the ability to work with one.) 

>>If YES, terrific! Two for two! 

Do you have experience with social media (from the marketers POV)? 

>>If NO, fine. But, you better be a power user! 

>>If YES, WOW, three for three! 

Are you interested in Marketing as a career? 

>>If NO, this might not be the job for you. 

>>If YES, you are our girl/guy! 

Did you answer YES to all these questions? If so, here are some things you can expect to do:

 

General

>Maintain and develop Intranet content. 

>Develop and edit presentations. 

>Support employee engagement through targeted messaging and communications campaigns. 

>Support employee events and activities.
 

Social Media and Marketing

>Work with stakeholders to develop brochures, eblasts, ad copy and marketing sheets. 

>Develop and implement social media content. 

>Brainstorm and help carry out social media campaigns. 

>Support product and program launches through product posts, product sheets, infographics, banners and other marketing collateral. 

>Research social media trends and create analytics reports.
 

Corporate Communications and Public Relations

>Conduct interviews, write press releases, draft talking points and develop media kits. 

>Assist in planning and executing media and member events. 

>Contribute to internal and external publications such as magazines, newsletters and reports. 

>Conduct media pitching and assist with outreach to local officials. 

>Develop scripts and storyboards for corporate videos. 

>Photograph internal events.

Other Activities

>Participate in strategic and planning meetings, conference calls and webinars. 

>Participate in the development of communications and marketing plans and strategies. 

>Expand your video skills with opportunities to storyboard, script, edit, develop and shoot video. 

>Work on special projects. 

>Expand your knowledge of the software and financial industry 

Required Qualifications

>Degree in or working towards a BA in Communications, Marketing, Visual Communications, Public Relations, Advertising or similar field 

>Solid written and oral communications skills 

>You’ll use MS Office; Outlook, Adobe Illustrator, Photoshop, Indesign, Adobe Premiere Pro, Promo.com, and other design tools. Graphics skills are a plus, so be sure to highlight them on your resume 

>Proficiency in PowerPoint; experience with photography and graphic design (Adobe Illustrator/InDesign and Photoshop) highly desired 

>40 hours per week; hours are flexible
 

 

Loanbeam provides equal employment opportunity to all individuals without regard to race, religion, color, sex, age, marital status, ancestry, veteran status, disability, or national origin. Loanbeam will consider for employment all persons on an individual basis consistent with job-related criteria without regard to visible and non-visible disabilities. Equal opportunity applies to all employment practices, including recruitment, screening, hiring, compensation and training, as well as other conditions and privileges of employment. 

Apply now!

Account Executive

Date Posted: 1/14/2020

Position Summary

Navesink Mortgage Services LLC is seeking SaaS Account Executives to join our team. In this role, the Account Executive will directly manage customer relationships and will develop strategies to enhance relationships within assigned territories. Our team of Account Executives will be one of the biggest forces behind our client’s growth and achievements, working diligently to create long term relationships with financial/mortgage partners to help grow their business offerings. This is a unique opportunity to leverage your industry knowledge and to offer unparalleled client service.

Job Responsibilities:

> Acquire new prospected clients via face-to-face, phone, and email communications

> Manage customer relationships and develop strategies to enhance relationships within assigned territories

> Network and prospect for new clients and identify opportunities to cultivate new client relationships

> Work with VP, National Sales and Sales Directors to forecast monthly/annual production

> Partner with operations staff to ensure processes are completed in a timely manner

> Provide world-class customer service to all customers

> Take pride and initiative at remaining up-to-speed on current company product offerings.

> Represent the organization at local, state, and national conferences

> Ability to travel as needed up to 50%

> Monitoring the performance of accounts in your pipeline

> Building and managing a strong pipeline of prospects in order to meet and exceed sales goals

> Represent the organization in a professional manner at all times

Required Qualifications:

> 2+ year (s) of experience in mortgage sales as loan officer, mortgage banker or account executive

> Minimum of 1+ year(s) of relationship-based sales

> 1+ year of SaaS experience, preferably in a sales capacity

> Proven success in building business relationships

> Confident communication skills and professionalism over the phone and face to face with the ability to thrive in a true “client-facing” capacity

> Previous experience in a business to business sales model

Apply now!

Customer Support Specialist

Date Posted: 1/14/2020

Location: Addison, TX

Position Summary

Privately held technology firm is seeking a Customer Support Specialist. As an employee of Navesink Mortgage Services, LLC, the LoanBeam (www.loanbeam.com) Customer Support Specialist (located in Addison, TX) will be responsible providing our mortgage system users with resources and solutions throughout the client’s lifecycle. The goal is to provide individual guidance based on their request for assistance that is helpful, simple, and reliable for maximum use of our LoanBeam platform.

Job Responsibilities:

> Provide customer support via Phone, Email and Chat on Mortgage-Product related inquiries.

> Interact directly with our technical team to communicate, understand, and resolve issues that the customer is facing, and anticipate future needs.

> Use a data-driven approach to analyzing customer feedback & issues, and collaborate with stakeholders to help design solutions.

> Manage and optimize the process to track, manage, and resolve customer issues.

> Actively contribute to a knowledge base

The ideal candidate will possess:

> Excellent communication skills, both verbal and written.Ability to interact effectively with various levels within the organization.

> 1-2 years of experience working in Customer Support environment.

> Previous experience in mortgage servicing, mortgage processing or banking is required.

> Ability to learn new products and systems.

> Strong analytical and critical thinking skills with the ability to identify issues and effectively communicate findings.

> Ability to work in a professional, fast-paced environment.

> Solid computer skills with proficiency with Microsoft Office (Outlook, Word, and Excel).

> Experience with Customer Support / Helpdesk software (Salesforce Service Cloud, Zendesk, etc.) preferred but not required.

> Confidentiality: Must be able to safeguard sensitive information.

Required Qualifications:

> 2+ year (s) of experience in mortgage sales as loan officer, mortgage banker or account executive

> Minimum of 1+ year(s) of relationship-based sales

> 1+ year of SaaS experience, preferably in a sales capacity

> Proven success in building business relationships

> Confident communication skills and professionalism over the phone and face to face with the ability to thrive in a true “client-facing” capacity

> Previous experience in a business to business sales model

Apply now!